FAQ's
Frequently Asked Questions
We accept all major credit cards (Visa, Mastercard, American Express, Discover, PayPal, and AfterPay.
Shoppay allows you to enjoy your accessories now and pay later! Split your purchase price into 4 equal payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time!
When you select Shoppay as your billing method during checkout, you will provide a credit or debit card of your choice. No bills are sent, the payment will be made automatically. You simply sit back, relax, and enjoy your purchase!
Returns
We have a 10 day return/exchange policy from your delivery date. If you would like to return or exchange your order, simply email us and we will assist you. A merchandise credit will be issued for returns/exchanges, however monetary refunds will not be issued. You may also exchange it for any item(s) on our website of equal value. Shipping charges are the responsibility of the customer. Merchandise must be returned with original tags attached, unworn, not damaged, and in original packaging.
Shipping
We are located in Los Angeles, California, United States of America.
Yes we do! We ship worldwide. Please keep in mind, sometimes customs taxes may apply in your country depending on where you are located.
Fast & Free Shipping on Orders in the United States!
Domestic (United States): FREE. Delivers in 5 - 9 Business Days
International (Standard Delivery): up to $5. Delivers in 10 - 21 Business Days
International (Express Delivery): $19 - $39. Delivers in 3 - 5 Business Days
Yes. You will be sent an e-mail including a tracking number and all tracking information.
-Domestic: 2-5 business days.
-International: 3 to 21 business days depending on what shipping service you selected.
-Holiday Shipping: Delays in shipment tend to occur during this busy season. If this happens simply contact USPS or Fed Ex directly for more information.